Verifying Your hongkongpols Account
Account verification is how we keep your balance safe and your withdrawals moving smoothly. It connects your identity to your registered wallet — DANA, OVO, or GoPay — so no one else can request a payout from your account. The process asks for a government-issued ID and a selfie that matches it. Submit both through the verification section in your account settings.
We review submissions and update your status once the check is complete. Verified accounts face fewer friction points when withdrawing, and your wallet details stay locked to your confirmed identity.
- Open Verification — Go to account settings and tap the identity verification section to start the submission process.
- Upload Your ID — Provide a clear image of a government-issued ID — national ID card or passport both work for this step.
- Submit a Selfie — Take a selfie holding your ID so our team can confirm the document matches the account holder.
- Wait for Confirmation — We review the submission and update your verification status. You'll see the change reflected in your account settings.